You can't change what you can't talk about.

Equip your people to have the conversations they’re currently avoiding with our Untying the Knot® approach to "in the moment" coaching and feedback.

If people are not talking about the things that really matter, they have “knots”. Examples of common knots include:

  • Not making decisions, or implementing the decisions that are made
  • Not working well their peers
  • Not asking for help when they need it
  • Not feeling safe enough to share their best ideas
  • Not adapting to change quickly enough, or at all

The problem with using a traditional, "direct and correct" approach to leadership with people:

  • Telling people what to do causes them to wait to be told
  • Limits new thinking
  • Derails conversations
  • Makes collaboration difficult
  • It wastes time and squanders opportunity

Enterprise-wide benefits of “in the moment” coaching and feedback:

  • Everyone learns with and from each other, on the job
  • Meaningful conversations happen in the flow of work
  • Leaders build more trusting relationships, cross-functionally
  • People take bigger risks together
  • Change happens more quickly and effectively

Bottomline: Meaningful change is only possible through meaningful conversation

98% of Coaching in the Moment participants would recommend the training to a colleague

Energize the human-side of change

Increasingly, the human-side of change is the side that matters most. Traditional leadership approaches work well on technical processes, but treating people like problems to be solved causes animosity and disconnects. Leaders who learn how to untie knots in the flow of work have a more balanced and effective leadership style that works well with processes and people.

Wire Up a shared language to empower change at scale

Collaboration across boundaries and borders is essential, but not always easy:

  • People disagree
  • Agendas clash
  • Projects stall
  • Communications break down

When Untying the Knot is scaled across an organization, it becomes a shared language people use to appreciate the perspectives of others, resolve differences, and find common ground. That’s what is needed to get things done in our increasingly complex work environments.

The Cylient System

Cylient’s comprehensive system for creating a coaching culture embeds Untying the Knot as a shared coaching language, enabling anyone, anywhere in your organization to learn with and from each other, in the moment—globally. That’s what it takes to metabolize complex change into competitive advantage.

Learning Ecosphere

Coaching in the Moment

  • One-day, in-person workshop
  • Virtual instructor-led workshop
  • Digital learning experience

Feedback in the Moment

  • Coaching in the moment is a prerequisite
  • Same delivery formats available
Untying the Knot

Untying the Knot® approach

A Safe and Seen Coaching Culture Takes Hold

See the system in detail

“This is the best coaching training/learning I have experienced. The guided learning approach offering opportunities to learn, practice, and apply coaching techniques will help me build this critical leadership capability.”
– Coaching in the Moment graduate

Why Our Clients Choose Untying the Knot

People use it immediately

The #1 piece of feedback we get from participants is our approach is practical. People use it immediately to have the conversations they were avoiding.

It can be used anywhere, at any time

“We use Coaching in the Moment and Feedback in the Moment themes, concepts and terminology as a link to everything we do.”  -Vice President, Training, National Distribution Company

It sticks

The Cylient System, including our reinforcement activities, ensures that coaching-based leadership is ingrained in your organization’s DNA.

Its universal, memorable approach

Because it’s based on a simple metaphor, everyone, at all levels of the organization, understands and uses Untying the Knot, globally.

Take coaching to the next level

It takes question-driven coaching models to the next level with higher level coaching approaches that increase the speed and impact of “in the moment” coaching conversations.

It creates a shared language

No other coaching model creates a shared language that facilitates understanding and collaboration on a global scale.

 

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